WalkMe
Digital adoption leader unifies data, equips over 900 employees with real-time insights, to enable data-driven decision-making.
Business goals
WalkMe, a SAP company, provides a global digital adoption platform that delivers AI-driven guidance to help users navigate software tasks. With offices in San Francisco, Tel Aviv, and Sydney, it provides assistance and automation to more than 2,000 companies and 35M daily users.
As WalkMe scaled before its 2024 acquisition, fragmented data across systems like Salesforce and SAP slowed decisions, limiting insight. The company decided to pursue a centralized repository to unify data, speed analytics, reduce manual reporting, and enable cross‑functional visibility.
Integration Challenges
WalkMe encountered growth and agility challenges due to its disparate systems, despite leveraging Redshift and Tableau. These systems created data silos, necessitated manual reporting, reliance on third-party integrations, and produced inconsistent KPIs.
In recognizing the inherent risks, including inefficiencies, slower decision-making, and missed opportunities, WalkMe identified a critical need for a centralized data repository to unify reporting and overcome these obstacles.
How Boomi Helped
WalkMe encountered growth and agility challenges due to its disparate systems, despite leveraging Redshift and Tableau. These systems created data silos, necessitated manual reporting, reliance on third-party integrations, and produced inconsistent KPIs.
In recognizing the inherent risks, including inefficiencies, slower decision-making, and missed opportunities, WalkMe identified a critical need for a centralized data repository to unify reporting and overcome these obstacles.
Results
WalkMe encountered growth and agility challenges due to its disparate systems, despite leveraging Redshift and Tableau. These systems created data silos, necessitated manual reporting, reliance on third-party integrations, and produced inconsistent KPIs.
In recognizing the inherent risks, including inefficiencies, slower decision-making, and missed opportunities, WalkMe identified a critical need for a centralized data repository to unify reporting and overcome these obstacles.
