Customer 360 Integration Platform

Empower superior customer experiences with data and automation.

Benefits of Unified Customer Data

Get a 360-degree view of your customers and their data with Boomi’s open, cloud-native, and flexible platform.

Comprehensive customer data

Leverage a centralized and reliable location for customer data to accelerate your customer experience initiatives.

Connected journeys

Understand your customers across channels and systems seamlessly to orchestrate an optimized customer journey.

Increased marketing agility

Enable timely business decisions using the right data and business processes to respond to changing customer needs.

Benefits of iPaaS for Customer 360

Accurate customer insights

Find, connect, and navigate across the customer data landscape in your organization to identify the connection points across the various databases and sources.

Personalize customer experiences

Deliver a personalized, connected customer experience by integrating data from quote to cash and automating experiences across the buyers’ journey.

Master customer data in days

With Boomi’s practical approach to customer master data and suggestion-based customer data models, expedite customer 360 initiatives to days or weeks rather than months or years.

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Create connected, seamless customer experiences with Boomi

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Case studies

Our value from Boomi and Snowflake is enhanced because their strong partnership benefits everyone involved — we’re all able to collaborate and drive forward better solutions for our business users and end customers.
Dr. Scott Underwood
Senior Manager of Business Intelligence, Cooke Aquaculture
Boomi integrates every corner of our application and data stack,and that interconnectedness is the beating heart of the omnichannel experience we’re promising to deliver.
Dave Chapman
Chief Technology Officer, WLTH
We are implementing Boomi to ensure that all the systems and data our staff relies on are seamlessly integrated with full visibility.
Karen Aisthorpe
National IT/IS Manager, AMCAP
We are using technology and global presence to enable and empower the travelers of tomorrow. We want to know each and every customer, wherever they are.
Prasant Panicker
Director of Technologies, American Express Global Business Travel
Boomi gives us agility to streamline our business processes and better serve clients with speed to market and fast, accurate fulfillment.
Valentino Baraldo
Head of Technology, Diana E-Commerce Corporation

Resources

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