Discover Dell Boomi’s Complete Program of Training & Certification, Professional Services, and Support
Dell Boomi provides experienced implementation leadership, expertise, training and certification for Dell Boomi customers. Together with an extensive partner ecosystem, Dell Boomi certified consultants help ensure customers always have access to resources they need, when they need them, to accelerate time to value.
Dell Boomi offers basic and advanced training options as well as professional certifications for our global customers and partners.
Dell Boomi Support delivers world-class customer support to global customers through several different options.
From architecture to deployment, leverage our best practices and integration experts to ensure a successful project.
Boomi On-Demand Training is Now FREE!
Exceeding All Standards for Support
We want our industry-leading integration platform to enable your company to achieve success. In addition to great support, training and consulting, here is how Dell Boomi exceeds our customers’ expectations:
Almost everyone needs support at some time. But consistently heavy support usage generally indicates deeper issues. We monitor support activity and reach out when your support history suggests you may benefit from additional product functionality, training, or free online resources.
In particularly complex support cases that are proving hard to resolve, you may request case escalation via the Customer Success team. We coordinate resources and efforts of various groups to guide the case to a positive outcome.
We proactively reach out and deliver one free technical account review each year, which is conducted via web conference. These reviews are an excellent opportunity to increase your understanding of the Boomi platform and explore ways in which Boomi can further support your business.
Dell Boomi Enterprise Edition customers are automatically enrolled in our Elite TLC Program, which helps members achieve and maintain successful Dell Boomi implementations. Elite TLC members receive priority case management, enhanced monitoring of account usage, and quarterly check-in calls to review the overall health of their Dell Boomi accounts.
Drives implementation success by providing appropriate architecture and process guidance at critical stages of your Boomi platform implementation...read more
Access the collective knowledge of Boomi experts and collaborate with Boomi team members, partners and other customers Change...read more
A 5-day onsite training and consulting program; includes one pilot project of your choice and enables your team...learn more