WalkMe

Digital adoption leader unifies data, equips over 900 employees with real-time insights, to enable data-driven decision-making.

ビジネス目標

WalkMe, a SAP company, provides a global digital adoption platform that delivers AI-driven guidance to help users navigate software tasks. With offices in San Francisco, Tel Aviv, and Sydney, it provides assistance and automation to more than 2,000 companies and 35M daily users.

As WalkMe scaled before its 2024 acquisition, fragmented data across systems like Salesforce and SAP slowed decisions, limiting insight. The company decided to pursue a centralized repository to unify data, speed analytics, reduce manual reporting, and enable cross‑functional visibility.

連携における課題

WalkMe encountered growth and agility challenges due to its disparate systems, despite leveraging Redshift and Tableau. These systems created data silos, necessitated manual reporting, reliance on third-party integrations, and produced inconsistent KPIs.

In recognizing the inherent risks, including inefficiencies, slower decision-making, and missed opportunities, WalkMe identified a critical need for a centralized data repository to unify reporting and overcome these obstacles.

Boomiによる解決

WalkMe encountered growth and agility challenges due to its disparate systems, despite leveraging Redshift and Tableau. These systems created data silos, necessitated manual reporting, reliance on third-party integrations, and produced inconsistent KPIs.

In recognizing the inherent risks, including inefficiencies, slower decision-making, and missed opportunities, WalkMe identified a critical need for a centralized data repository to unify reporting and overcome these obstacles.

成果

WalkMe encountered growth and agility challenges due to its disparate systems, despite leveraging Redshift and Tableau. These systems created data silos, necessitated manual reporting, reliance on third-party integrations, and produced inconsistent KPIs.

In recognizing the inherent risks, including inefficiencies, slower decision-making, and missed opportunities, WalkMe identified a critical need for a centralized data repository to unify reporting and overcome these obstacles.

業界と市場

テクノロジー

本社

San Francisco, CA

従業員数

900+

主要連携先

  • Salesforce to Amazon Redshift
  • SAP to Amazon Redshift
  • Google Ads, Facebook Ads, LinkedIn Ads, and Twitter Ads integrations
  • Tableau dashboards powered by consolidated warehouse data
  • Cross-functional KPI alignment and reporting

ケーススタディ

How WalkMe Unifies Global Data and Gains Real-Time Insights With Boomi Data Integration

With Boomi Data Integration, WalkMe can create single-source-of-truth records that are accessible to all employees across departments, providing cross-functional insights.