American Cancer Society
Nonprofit uses Boomi to integrate key applications and accelerate Salesforce-to-Snowflake replication, connecting 39% more patients with volunteers, matching more donors to fundraising systems, and improving operations.
Business goals
The American Cancer Society (ACS), a leading global cancer nonprofit with over $5 billion invested in research and 3.2 million patients served, needed to connect patients with volunteers and caregivers and provide fundraising event managers with consistent data from multiple systems faster, and better integrate and operationalize data across its 250 offices and 1.5 million volunteers. Its goals were to automate and scale data operations and improve the stakeholder experience across donors, volunteers, clinicians, and researchers.
Integration Challenges
ACS manages massive data volumes without traditional “customers,” but its systems were disconnected and inefficient. The nonprofit needed to consolidate more than 10 regions — each with its own IT and financial systems — retire legacy solutions, adopt a cloud-first strategy, integrate key applications including NetSuite and Salesforce. Its integration and ETL tools were limited, creating high operational overhead, hindering stakeholder engagement, and limiting the organization’s ability to act quickly on mission-critical data.
How Boomi Helped
With Boomi Integration, ACS was able to quickly integrate Salesforce and NetSuite, providing better access to real-time data. And Boomi Data Integration unified ACS’s fragmented data stack with automated, end-to-end pipelines.
The Boomi Enterprise Platform helps ensure that revenue and expense information for fundraising events managed in NetSuite is consistent with fundraising event data managed in Salesforce. Consolidating ETL/ELT eliminated multiple tools and reduced engineering burden, giving IT, analytics, and operations teams fast, accurate access to trusted data.
Results
Using the Boomi platform, ACS has integrated 120+ applications, data stores, and external systems while processing 250,000 transactions daily. ACS significantly improved the speed, efficiency, and reliability of data operations. Salesforce replication dropped from hours to minutes, and massive datasets now ingest daily without manual work. Analytics across fundraising and outreach became near real-time, and ACS built a scalable foundation for future integrations. With faster, more accurate data access, teams better serve stakeholders.
