Partou
Dutch childcare group enhances parent experiences with self-service, streamlining operations, and automating RPA processes with the Boomi Enterprise Platform.
Business goals
Partou is the Netherlands’ largest childcare provider, serving over 70,000 children daily across 850+ centers in the Netherlands, Germany, and the UK. The company wanted to offer flexible, round-the-clock access to services, improving how parents navigate childcare requests.
By creating a user-friendly digital platform, Partou wanted to unify diverse childcare planning, finance, HR, and reporting aspects. The integration would provide end-to-end visibility, improve internal efficiencies, and deliver secure, high-quality childcare services compliant with data protection standards.
Integration Challenges
Partou’s decentralized IT infrastructure fragmented data across 15 core and 50 smaller systems, resulting in error-prone manual transfers that hindered data integration, operational agility, and decision-making. These disparate systems presented an obstacle to delivering seamless digital experiences for parents via mobile apps and web portals.
The company’s leadership team wanted a robust, centralized integration platform to improve workflows, service quality, and automate updates to enhance parent experiences and ease administrative burdens.
How Boomi Helped
Partou chose the Boomi Enterprise Platform to unify core systems, and seamlessly integrate with its RPA environment. Boomi initiates RPA bots to automate repetitive administrative tasks, ensuring instant processing of parent requests such as enrollments.
Boomi DataHub serves as a centralized, compliant repository for sensitive childcare data, providing real-time, accurate information to parents and staff with 24/7 self-service access. While the Boomi Managed Cloud Service monitors integrations round-the-clock, ensuring high availability and reliability of essential systems.
Results
Partou’s Boomi-powered transformation elevated its childcare services through enhanced customer experiences, increased operational efficiency, and robust security.
- Parents enjoy 24×7 self-service web and mobile access, eliminating delays and administrative hassles.
- Integrating Boomi with RPA automates repetitive tasks equivalent to 30 full-time employees, reducing costs and freeing staff to prioritize childcare.
- Boomi’s centralized data management and real-time monitoring ensure compliance and quick issue resolution.
- Unified cloud platform provides Partou a future-ready foundation to scale and innovate as its business grows.
