University of Technology Sydney

Australian university runs with Boomi’s managed cloud services to power data-centric student experiences with a scalable integration engine

Business goals

With more than 40,000 students, UTS generates vast amounts of data to manage and analyze. To support its goals of attracting and retaining students, the university launched a digital transformation to modernize its tech environment and build a data-centric ecosystem. The objective: improve decision-making and elevate the student experience through seamless data orchestration and integration.

Integration Challenges

UTS needed to modernize integrations without disrupting critical student services. Legacy systems caused technical debt and required manual oversight. Handling up to 300,000 documents during peak periods, UTS needed real-time data to avoid delays in grading, course allocation, and compliance. As a government institution, security and governance were vital. UTS chose the Boomi Enterprise Platform for its ease of use, API management, and integration capabilities.

How Boomi Helped

Boomi Managed Cloud Services (MCS), optimized for Amazon Web Services (AWS), delivered the connectivity UTS needed to power one of its largest tech projects. In April 2024, UTS migrated its core student platform, Technology One, to the cloud — its first major app on MCS. Though 400 applications were affected, the transition was seamless. With Boomi handling the load, day-to-day workflows continued uninterrupted, proving the platform’s reliability and scalability.

Results

Boomi MCS gave UTS hands-off access to scalable cloud services, freeing teams to focus on automation and integration. Grade ratification dropped from 16 days to 24 hours. Kafka and Boomi now process up to 30,000 documents daily during enrollment. Support tickets declined, reducing clerical strain and improving student satisfaction. Boomi enables high-volume data orchestration while maintaining uptime. Today, Boomi is core to UTS’s infrastructure — powering scale, efficiency, and student experience as the university sharpens its competitive edge.

Industry & Market:

Higher Education

Headquarters:

Sydney, Australia

# of Employees:

3,000+

# of Students:

40,000

Revenue:

AU$1,214,679,000 (2023)

Key Integrations:

  • Technology One: Student management platform
  • CASS: Ensuring Student data is synchronized throughout the university.
  • Salesforce: Integration of leads and potential students
  • Canvas: Integration of course data
  • Payroll: Ensuring payroll data is reliably delivered
  • ERP: Integrating staff updates throughout UTS
  • ServiceNow: Integrates staff and student data to facilitate the workflow management process

Case Study:

UTS Speeds Up Student Enrollment and Exam Results With Boomi

Read more

With Boomi, we’ve earned the power to scale and process data traffic while maintaining uptime...our technology decisions are essentially helping students secure classes with their friends, which keeps them engaged and enthusiastic.
Anthony Heiler, Head of Enterprise Platforms, UTS