Fortune Brands Innovations
FBIN leveraged Boomi API Management to abstract a complex multi-ERP landscape into a single, governed integration layer, delivering real-time data visibility and a seamless 360-degree customer view.
Business goals
Fortune Brands Innovations (FBIN) is a leading home and security products company with brands including Moen, Master Lock, Yale, and Therma-Tru. In a competitive market, FBIN aimed to move beyond brand-specific silos to deliver a unified B2B customer experience. The goal: create a single interface for customers, improve data accessibility, strengthen loyalty, and establish a scalable digital foundation to support future innovations, including agentic AI–enabled support.
Integration Challenges
FBIN’s B2B operations were burdened by a complex ERP landscape spanning SAP ECC, Oracle, PeopleSoft, and Microsoft Dynamics. Disparate integration methods — from legacy EDI and XML to REST and SOAP — created fragmented customer experiences and heavy technical debt. Manual processes, inconsistent identity data, and limited order visibility drove operational costs and governance risks. Brand-specific portals made scaling new capabilities and onboarding brands difficult, slowing innovation and increasing friction across the organization.
How Boomi Helped
FBIN implemented the Boomi Enterprise Platform as a centralized integration and API management layer connecting multiple ERPs to a new B2B portal. Boomi API Management abstracted system complexity by creating a unified API layer for product catalogs, orders, and invoices, regardless of source system. The platform now governs the full API lifecycle with centralized security and identity management. Reusable APIs, such as a standardized Sales Order API, enable faster scaling across brands.
Results
With a Boomi-powered API architecture, FBIN replaced multiple logins with a single customer identity and 360-degree journey visibility. B2B clients now access real-time supply chain data. At Fiberon Decking, replacing Epicor with Oracle required 100+ integrations and 20 EDI connections — eliminating 40,000 manual hours annually, doubling invoice volume, saving $2.5 million in indirect EDI costs, and reducing close time by 70% to 6.4 days. The new digital backbone supports future AI-driven innovation.
