To truly reap the rewards of digital transformation initiatives, organizations must use digital technologies to connect their entire ecosystems. Just focusing on the “shop window” of customer interaction is not enough. Organizations must evaluate high‐productivity integration and automation platforms to help them accelerate their efforts.
This IDC paper covers four key trends in the provision of platforms for application and data integration:
- The emergence of “multimodal” automation and integration platforms
- A focus on enabling data-driven decision making, based on integrating diverse (and rapidly growing) data from across the business
- The increasing prevalence of “codeless” tools alongside traditional offerings
- Vendor consolidation through M&A
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