Secrid Puts Integration at the Center of Business Growth

Wallet innovator Secrid deploys Dell Boomi’s cloud-native integration platform to help drive its global business, including a stunning wallet collection that protects debit, credit and pre-paid cards from ‘digital pickpockets.

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With Boomi, we can leverage different B2B and B2C ecommerce systems, integrate bespoke applications, connect our machines, and transform primary business processes.
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Thomas Boogert, ERP & ICT Manager, Secrid

Business Goals

Based in The Hague, Netherlands, Secrid’s company culture focuses on innovation and positive change. Secrid takes the same approach to building its IT systems.

Now exporting products to more than 60 countries and reaching 5,000 distribution outlets, Secrid sought a partner that could ensure its back-office was connected, efficient and easily scalable. This meant creating one view of its customers, easily managing resources, correctly forecasting revenue, accurately maintaining billing records and digitally coordinating production.

Integration Challenges

Secrid already employs more than a hundred people and adds an average of three new customers a day. It required an IT infrastructure that could accommodate its growth.

Secrid wanted to ensure employees and business partners had the right data when and where they needed it. This meant automating manual processes to improve accuracy while enabling staff to concentrate on strategic tasks and work smarter.

How Boomi Helped

Secrid initially used Boomi to integrate NetSuite ERP with its current suite of applications. Then the company recognized that Boomi could dramatically boost automation and workflows throughout its operations.

Harnessing the Boomi integration platform as a service (iPaaS) and working with Boomi’s partner, Cloud Connectors, Secrid now uses Boomi to run almost 50 integration processes. These include its Shopify online e-commerce platform, a B2B ecommerce platform, Oracle database applications and customer support applications.

Results

Boomi made it possible for Secrid to automate processes end-to-end, including billing and customer relationship management. This ensures the customer experience remains consistent regardless of how much the company grows or expands its staff. In addition, Boomi allowed Secrid to:

  • Build a better business
  • Reduce time spent on manual processes
  • Update the online store locator in real time
  • Develop a custom application to manage packing and shipping
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With Boomi, we draw a circle around all our software, maintaining everything through one language, using one platform.
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Paul van Diepen, Game Changer, Secrid

Boomi reduced Secrid’s key business process times by close to 50 percent.