Charles Sturt University

Australia’s leading regional university has embarked on an ambitious IT transformation aimed at improving student and staff experience – on campus and online.

Business goals

Charles Sturt University needed a way to rapidly deploy new services in response to changing needs, in a more cost-effective and efficient manner.

The university’s online student enrollment process was a pain point. Students needed to re-enter the same information multiple times across multiple forms on multiple pages. Charles Sturt sought a cost-effective and scalable architecture to allow greater control of its technology investments, and help it deliver a simple and seamless student experience.

Integration Challenges

The university’s legacy integration architecture was holding the university back from delivering cost-effective, efficient, and modern solutions.

After more than a decade of using a collection of integration platforms and design patterns, maintenance and data integration inefficiencies were sapping months of productivity, requiring heavily bespoke coding. This limited the university’s ability to rapidly onboard new students and staff, and increased project delivery timelines by months or even years.

Charles Sturt needed to streamline implementations and enable agile product delivery without sacrificing visibility, security, and governance.

How Boomi Helped

Charles Sturt selected Boomi for its easy-to-use, cost-efficient, low-code design, which enabled the university to rapidly and reliably integrate data across core applications.

Previously, the university was reliant on time-consuming ETL (Extract, Transform, Load) integrations. With Boomi, Charles Sturt can provide data via APIs, making new integrations simpler and more reliable, and accelerating new releases.

The ability to easily create, publish, and manage APIs means Charles Sturt can deliver seamless student and staff experiences even as new best-of-breed applications and services are implemented.

Results

As a foundational piece of Charles Sturt’s five-year transformation strategy, the Boomi Enterprise Platform allowed the university to achieve its goals and continue pursuing innovative new projects. Measurable benefits realized include:

  • Average project delivery timeline reduced threefold, from 18 to six months.
  • Platform maintenance greatly simplified; updates that took eight months now occur automatically each month.
  • 109 integrations moved from legacy integration platforms to Boomi, with another 54 integrations being decommissioned.
  • Data load times reduced from 16 hours to 20 minutes.

Industry & Market

Higher Education

Headquarters

New South Wales, Australia

Founded

1989

Number of students

40,000

Number of employees

2,500 permanent employees

Key Integrations

  • Shared/Master Data APIs
  • CRM and Azure solution
  • Student administration systems such as course evaluation, placement and student engagement

Case Study

Charles Sturt University Streamlines Student Experience, Supercharges Project Delivery via APIs With Boomi

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Our old integration platform made upgrades difficult, and required a lot of resources to maintain. Boomi’s iPaaS gives us a high-reliability environment for business continuity.
– Shane Jeffries, Manager, Integration, Division of Information Technology, Charles Sturt University