Golden State Foods
A multinational foodservice supplier to quick-service restaurants and retail customers has improved business speed and agility with Boomi Integration and EDI at the center of its hybrid IT environment
Business goals
Golden State Foods (GSF) supports many of the world’s top quick-service restaurants with food, beverage products, and distribution services. To align IT with key business goals—operational efficiency, reduced costs, and customer satisfaction—GSF has embraced cloud-first IT modernization. With over 200 customer brands and 125,000 restaurants, GSF leverages Boomi for integration and electronic data interchange (EDI) across its global operations. Since 2018, Boomi has driven innovation, earning GSF a 2023 Boomi Customer Innovation Platinum Award for integration excellence.
Integration Challenges
GSF faced challenges with complex point-to-point integrations using multiple enterprise service bus (ESB) tools and rigid, traditional EDI systems. These methods were costly to enhance and difficult to troubleshoot. After evaluating alternatives, GSF chose the cloud-native Boomi Enterprise Platform for its rapid, low-code development, unifying both integration and EDI. Boomi offered better stability, reliability, and easier access to skilled developers. Today, Boomi equips GSF to manage millions of documents and messages daily with improved performance and efficiency.
How Boomi Helped
With a four-person team managing 330 integrations, GSF uses Boomi to streamline processes across supply chain, logistics, order-to-cash, financials, and HR for U.S. subsidiaries. Boomi B2B/EDI Management improved B2B transaction efficiency by 25%, enhancing speed, accuracy, and reliability for over 100 customers and suppliers. In its award-winning project, GSF used Boomi to create a single interface, allowing 2,000+ truck drivers to log into three electronic logging device (ELD) apps simultaneously, saving $123,000 annually and boosting driver satisfaction and logistics optimization.
Results
With Boomi at the core of its hybrid IT environment, GSF has gained agility to achieve its business goals. Boomi’s integration and automation optimizations have helped GSF maintain industry leadership. GSF plans to expand Boomi’s use into its international units, including Asia Pacific. Key outcomes include:
- 2x improved order-to-cash efficiency with automation
- Increased customer and supplier satisfaction with fast, reliable EDI
- Avoided doubling integration staff
- Accelerated integration development by 5x to 10x
