Customer 360

Empower superior customer experiences.

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Get a 360-degree view of your customers and their data with Boomi’s open, cloud-native, and flexible platform.

Trusted customer data

Leverage a centralized and reliable location for customer data to accelerate your customer experience initiatives.

Connected journeys

Understand your customers across channels and systems seamlessly to orchestrate an optimized customer journey.

Increased customer agility

Enable timely business decisions using the right data and business processes to respond to changing customer needs.

Better customer insights

Find, connect, and navigate across the customer data landscape in your organization to identify the connection points across the various databases and sources.

More personalized customer experience

Deliver a holistic customer experience and enable connectivity to customer data sources across your ecosystem.

Master customer data in days

With Boomi’s practical approach to customer master data and suggestion-based customer data models, expedite customer 360 initiatives to days or weeks rather than months or years.

Case studies

Our value from Boomi and Snowflake is enhanced because their strong partnership benefits everyone involved — we’re all able to collaborate and drive forward better solutions for our business users and end customers.
Dr. Scott Underwood
Senior Manager of Business Intelligence, Cooke Aquaculture

Boomi integrates every corner of our application and data stack,and that interconnectedness is the beating heart of the omnichannel experience we’re promising to deliver.
Dave Chapman
Chief Technology Officer, WLTH

We are implementing Boomi to ensure that all the systems and data our staff relies on are seamlessly integrated with full visibility.
Karen Aisthorpe
National IT/IS Manager, AMCAP

We are using technology and global presence to enable and empower the travelers of tomorrow. We want to know each and every customer, wherever they are.
Prasant Panicker
Director of Technologies, American Express Global Business Travel

Boomi gives us agility to streamline our business processes and better serve clients with speed to market and fast, accurate fulfillment.
Valentino Baraldo
Head of Technology, Diana E-Commerce Corporation


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