WWK Versicherungen

A leading European insurer modernizes its IT capabilities, boosts efficiency, and cuts costs with the Boomi integration platform.

Business Goals

Leading German life insurance provider WWK Versicherungen has over 1.3 million customers, more than 10,000 partners, and a group-level premium income of €1.5 million.

The company wanted to maintain its leadership position in a highly competitive industry based on three primary goals:

  • Streamline its systems with a modern integration platform, making adaptability easier when replacing applications
  • Deliver seamless, end-to-end processes across various functional domains
  • Improve the cost-effectiveness of software integrations, making its IT department a business enabler

Integration Challenges

WWK’s IT team realized the need for a modern integration platform to efficiently integrate new systems, or to migrate contracts from other legacy systems. But it did not have the bandwidth to support a coding-heavy architecture, which created operational bottlenecks.

Moreover, the IT team lacked the experience with integration platforms as a service, and was concerned about the learning curve for adoption and maintenance. So it turned to partner PPI AG to help with integration platform selection.

How Boomi Helped

PPI proposed a “POC-athon” (a combined proof of concept and hackathon) to WWK. This allowed its IT team members to gain iPaaS experience and gauge its effectiveness for adoption throughout the organization.

The project with Boomi was a success, as WWK could:

  • Simplify and streamline the integration of new software with legacy systems
  • Minimize business disruption, seamlessly support existing projects and set the foundation for new ones
  • Empower employees to configure integrations, aligning with the company’s vision of enabling self-sufficiency

Results

The Boomi platform facilitates data accuracy, security and compliance with brokers and customers — especially crucial in the highly-regulated insurance sector.

Since implementing Boomi, WWK has:

  • Modernized integration architecture: The team can now build new integrations quickly, with the flexibility to easily add/remove applications.
  • Improved processes: Boomi enables seamless, end-to-end processes that allows WWK to maintain its competitive advantage.
  • Enhanced IT value: WWK benefits from fast, cost-efficient software integrations that reinforces its IT team’s role as a business enabler.