Partner FAQs

Francisco Partners is a leading global investment firm that specializes in partnering with technology and technology-enabled businesses. Since its launch over 20 years ago, Francisco Partners has invested in more than 300 technology companies, making it one of the most active and longstanding investors in the technology industry. With more than $25 billion in assets under management, the firm invests in opportunities where its deep industry knowledge and operational expertise can help companies realize their full potential. For more information on Francisco Partners, please visit www.franciscopartners.com.

TPG is a leading global alternative asset firm founded in 1992 with more than $91 billion of assets under management and offices in Beijing, Fort Worth, Hong Kong, London, Luxembourg, Melbourne, Mumbai, New York, San Francisco, Seoul, Singapore, and Washington, DC. TPG’s investment platforms are across a wide range of asset classes, including private equity, growth equity, impact investing, real estate, secondaries, and public equity. TPG aims to build dynamic products and options for its investors while also instituting discipline and operational excellence across the investment strategy and performance of its portfolio. For more information on TPG, please visit www.tpg.com.

The closing is subject to customary closing conditions and is expected to occur by the end of 2021.

This transaction will be excellent for Boomi, our customers, our partners, and our employees.

This is a growth story – Francisco Partners and TPG are investing to help Boomi grow faster. We expect this investment to give us more flexibility and more agility in responding to customers’ needs. These best-in-class investment firms fully support our vision, and with a more independent configuration, we will be in an excellent position to help our customers and partners succeed and thrive.

We have no plans to change the Boomi brand. We’ve been operating as Boomi for more than twenty years and plan to continue to do so after the deal closes.

As a standalone company, we expect to have more flexibility and agility to accelerate our ability for our customers to use data to drive competitive advantage. Moving forward, Boomi will be in a position of strength to further accelerate innovation, drive success with our portfolio, expand opportunities and deliver even more value for our customers and partners.

First, most orders are placed under a master agreement with Boomi, Inc., not Dell, so no assignment is required. Second, for the small number of contracts where the service agreement is with Dell or EMC instead of Boomi, our goal is to assign all existing agreements directly to Boomi (except certain contracts where assignment may not be feasible). Upon such assignment, Boomi will assume the obligations under the applicable contracts and the same terms and conditions will apply. We expect this to be a seamless transition and should not impact the quality of our products or services in any way.

Please contact your partner/alliance manager or email Boomi.Customer.Notification@boomi.com should you have specific questions about your contract.

Usually, nothing. Your contract will likely automatically continue as is and continue to be fulfilled by Boomi. We are asking for confirmation of consent to the assignment from a few partners, but most are already all set, having contracted directly with Boomi. In both cases, your service continues just as before the sale.

The pricing commitments in your existing contract will not change as a result of the proposed transaction.

Until the closing of the transaction, there will be no change to existing invoicing.

As a result of the conversion of Boomi, Inc. into a different corporate form in the US, Boomi will provide impacted customers with revised payment instructions. No changes will be made to pricing or other commercial terms of your contract. Additional information regarding the conversion of Boomi, Inc. will be made available prior to the closing of the transaction.

Outside of the US, as a result of the assignment of certain international contracts from a Dell affiliate to a local Boomi affiliate, Boomi will provide impacted partners with revised payment instructions.

Again, no changes will be made to invoicing prior to the closing of the transaction.

Boomi will continue business as usual. If the purchase order or contract is executed prior to the closing, the contract will be with Boomi (or a local Dell affiliate).

There should be no disruption to the partner program or the teams with whom you work. No pricing commitments or services will be impacted as a result of the proposed transaction. The purchaser is buying the Boomi business in its entirety and does not intend to make changes that will adversely affect your relationship. You can expect the same level of dedication, service and support from Boomi following the closing.

Yes. Both Boomi and the purchaser are dedicated to offering the innovative solutions, superior services and excellent customer experience you have come to rely upon from Boomi.

Boomi and the purchaser are committed to providing the same services under the same terms and conditions, subject to making changes that will support our quality of service and making enhancements that support continuous improvement. Our goal is to make this transition seamless and effortless for you.

No. The same data protections that exist in your contract will remain in place. Data will continue to be processed in accordance with your agreement.

Please contact your partner/alliance manager or email Boomi.Customer.Notification@boomi.com with any additional questions.