Réseau DEF

An international network of fire safety experts relies on Boomi to modernize its IT systems, solve integration challenges, and unlock the value of its data.

Business goals

Founded in 1958, Réseau DEF unites 61 companies dedicated to fire prevention and detection. Operating 12 production sites and employing 2,500 people worldwide, the group needed to modernize its information systems to stay competitive. In 2021, Réseau DEF launched a tender for a robust integration platform to connect multiple systems and applications while supporting rapid growth. Boomi was selected for its powerful iPaaS capabilities, enabling the company to streamline operations, improve sales, and ensure reliable data management across the organization.

Integration Challenges

To support its flagship LOGTEK 4.0 project, Réseau DEF needed to replace its aging EDI system, Dex. The new middleware had to securely connect LOGTEK to key systems like IFS, Navision, and the data warehouse without latency. Ease of deployment, simple updates, and the ability to handle large data flows were critical requirements. By switching to the Boomi Enterprise Platform, Réseau DEF gained the scalability and security needed to modernize its infrastructure and expand integration projects across multiple companies, without disrupting day-to-day operations.

How Boomi Helped

Boomi enabled Réseau DEF to rapidly deploy and integrate LOGTEK 4.0 with core systems, creating a modern ecosystem that is easy to manage and extend. Teams can now securely connect, synchronize, and activate data and processes in real time. With Boomi’s flexibility, Réseau DEF accelerated other integration initiatives, improving workflows for sales teams. Staff can easily access and manage up-to-date information, saving time and boosting productivity. Boomi’s intuitive platform ensures quick support, updates, and continuous innovation at scale.

Results

With Boomi, Réseau DEF simplified processes, reduced manual work, and optimized system performance. Sales teams now spend less time managing data and more time serving customers, boosting operational and commercial results. Real-time data access has improved decision-making and increased productivity across the network. The company now benefits from more reliable, synchronized data and end-to-end visibility into key operations. By modernizing its integration approach with Boomi, Réseau DEF continues to drive agility, efficiency, and innovation across its entire organization.

Industry & Market:

Fire safety and security

Headquarters:

Massy, France

Employees:

2500

Revenue:

€318 million

Partners:

Viseo

Key integrations:

  • CRM systems with ERP systems (Navision/Microsoft Dynamics NAV and IFS)
  • CRM with Mercure pricing software for the sales team
  • Cegid ERP to IFS to automate the creation of customer orders in Cegid

Case Study:

Réseau DEF Uses the Boomi Platform to Modernize and Optimize Its Information Systems

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Customer Testimonial Video:

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Boomi ensures the seamless, secure integration of multiple systems, applications, workflows, and processes. There was an increase in responsiveness, speed, and agility across our organization, confirming we made the right choice with Boomi.
Axel Higos, Project Manager, Réseau DEF Integration Department