Al Khayyat Investments

AKI automates order fulfillment with Boomi, improving accuracy and reducing manual intervention by 70 percent.

Business Goals

AKI partners with leading global corporations, from health and fitness to consumer packaged goods. The company operates through eight autonomous business units, each led by specialists in their fields. These business units share infrastructure — warehousing, distribution and logistics, human resources, administration, finance, and IT.

AKI’s operational methods must match the international standards of its industry-leading partners. The company wanted to reduce the time spent on manual input of B2B and B2C orders and increase efficiency by introducing straight-through processing.

Integration Challenges

AKI needs to meet stringent service level agreements (SLAs) and ensure the right goods reach the right destination at the right time — with a lean IT team of just 30 people.

The AKI warehouse receives more than 2.5 million instructions each month, many of which required manual input of orders. AKI wanted all orders to flow from its Oracle ERP to its Manhattan WMS and other key business systems, and also wanted to connect with its customers’ platforms.

How Boomi Helped

The Boomi AtomSphere Platform makes warehouse picking fast and efficient, reducing the need for manual input and eliminating batch processing while also providing real-time order information. Status updates from Boomi are passed between the systems, so all records are accurate and up to date. This facilitates an electronic proof of delivery (EPOD) application, which AKI can consequently use to inform its business and customers.

Results

The Boomi AtomSphere Platform has greatly enhanced the accuracy of AKI’s information. AKI can see statistics and perform analytics on various functions, ensuring all internal and external warehouse-related processes are optimized. As a direct result of the Boomi implementation, 70 percent of AKI’s orders no longer require any manual intervention, driving substantial operating cost reductions.

Boomi also helps AKI maintain business continuity, as the platform operates even if source or target systems are offline.

quote We partnered with Boomi to help with end-to-end integration to build new capabilities that our business can leverage. Boomi has since been an excellent platform from which we grow and scale our business. quote
– Sajid Lokhandwala, CIO, Al Khayyat Investments