Boomi API Management is now available as part of ServiceNow Automation Engine, ServiceNow’s solution for connecting any system to ServiceNow for cross-enterprise workflows.
APIs are the backbone of digital business today, enabling seamless communications and data flow across applications. Boomi API Management gives Automation Engine customers a powerful, cloud-based API management solution that enhances, secures, and manages ServiceNow and third-party APIs for workflows and AI agents. Boomi API Management centralizes API security, provides infinite scalability, and simplifies the access, management, and onboarding of API products, enhancing collaboration and accelerating time-to-value.
Workflows and AI agents work better with data accessible through APIs. But to make the most of that data, enterprises need to address long-standing challenges with APIs and API management. These challenges include:
API Sprawl
Over the years, APIs and API gateways have proliferated across organizations, so that today the average enterprise has over 600 APIs, many lacking any centralized monitoring and management. As a result, developers and business users have trouble finding APIs that have already been built, which thwarts API adoption, reduces API ROI, and sometimes leads to the creation of redundant APIs. In addition, unmanaged and unmonitored “shadow APIs” create security and operational risks. Consequently, 31% of cyberattacks aimed at transactions take advantage of shadow APIs.
API Security and Governance
Attacks against shadow APIs aren’t the only security issue related to APIs. Enterprises need protection and governance for all their APIs to protect the valuable business data. They also need an API management solution that helps achieve compliance with regulations such as ISO 27001, SOC2, PCI DSS, HIPAA, and HITRUST.
API Scalability
In some organizations, the popularity of an API can become a problem if API infrastructure can’t scale. Most API solutions are not built for the scalability required to support mission-critical operations in industries such as financial services and airlines.
API Visibility
Many enterprises have invested heavily in APIs but have poor visibility into how those APIs are being used and which API investments are paying off. Improving API visibility could help ServiceNow customers make the most of their workflows.
Given the importance of APIs for traditional enterprise computing, these challenges are already significant enough. But now that AI is promising to revolutionize enterprise computing, accelerating and streamlining workflows and operations at an unprecedented pace, these obstacles become more costly and urgent than ever before.
Enterprises need a better solution for API management — now — so they can reap the rewards of today’s rapid developments in generative AI and other AI technologies
Boomi API Management Now Included With ServiceNow Automation Engine
As part of Boomi’s strategic partnership with ServiceNow, ServiceNow is bundling Boomi API Management with ServiceNow Automation Engine. Boomi API Management enables Automation Engine customers to:
- Easily find and manage all their APIs in one place, strengthen API security, and accelerate growth
- Maximize value from existing investments and migrate workflows to the Now Platform faster, without the need to rebuild APIs
- Create new revenue streams and customer experiences using API products
- Prepare workflows and data for AI, making any business ready for future innovations
Using Boomi API Management, Automation Engine customers can:
Unlock API Power
Enterprises can use Boomi API Management to build robust API ecosystems, fuel innovation, and drive revenue with monetizable API products, making APIs the cornerstone of integration success. Boomi API Management empowers customers to:
- Unify ServiceNow and third-party APIs for rapid self-service discovery and onboarding through customized developer portals
- Deliver API products that drive new revenue streams and customer experiences
- Provide interactive documentation to educate users on APIs
Unleash API Value
Boomi API Management lets enterprises boost API usability and route traffic effectively to minimize downtime and disruption to ServiceNow workflows — with little to no operational overhead. With Boomi API Management, Automation Engine customers can:
- Ensure consistent API routing and scale effortlessly without backend changes
- Design APIs with standardized practices and automate testing to verify functionality and reduce errors and risk
- Auto-generate documentation for faster onboarding and increased usage
Fortify API Governance
Boomi API Management helps enterprises close security gaps and ensure governance across APIs, consistently enforcing global policies and implementing industry standards with confidence. Using Boomi API Management, Automation Engine customers can:
- Meet industry level certifications like ISO 27001, PCI DSS, SOC2, and HITRUST
- Define granular access and security policies like rate limiting and throttling
- Ready workflows and data for AI with established guardrails and usage policies
Maximize API Insights
Automation Engine customers can achieve total visibility into APIs used in ServiceNow workflows, capturing usage, performance, and behavior with actionable analytics. With Boomi API Management, Automation Engine customers can:
- Empower stakeholders with data-driven insights to foster business growth and continuous improvement
- Use real-time monitoring and API traffic analysis for operational reporting
- Visualize and optimize API performance with custom operational and usage-based KPIs
APIs are the foundation for digital transformation. They connect applications and make data accessible to customers, partners, and employees.
By taking advantage of Boomi API Management, ServiceNow Automation Engine customers can build innovative workflows and AI agents, confident that they have the security, scalability, visibility, and governance they need to succeed at enterprise scale.
Speak with your ServiceNow sales representative about Automation Engine licenses that include Boomi API Management. ServiceNow customers entitled to Boomi API Management can activate it in the ServiceNow Store.
To learn more, visit: boomi.com/servicenow