By Sunny Bansal
Digital transformation remains a key initiative for leading organizations around the world. Low-code/no-code integration platforms like the Boomi platform can significantly accelerate digital transformation — and Boomi Professional Services can accelerate time-to-value even further.
Boomi was a pioneer in the integration platform as a service (iPaaS) category, and today has approximately 20,000 customers. The Boomi platform sees 6B processes running monthly as customers transform and automate their business processes.
The Boomi platform takes integration to the next level through an extended set of capabilities that serves a range of use cases including application integration, data synchronization, API management, B2B/EDI management, and workflow automation. And with the new Event Streams functionality now available, more event-driven solutions can be more scalable, resilient, and consistent. Plus, the recently announced Boomi AI is going to be a game changer, allowing customers to create and configure solutions by harnessing the power of AI.
The Role of Boomi Professional Services in Digital Transformation
Digital transformation is a journey consisting of process automation, synchronizing data between legacy systems and cloud applications. It also involves securely doing business with partners adopting cutting-edge applications. Boomi Professional Services (PS) plays a pivotal role in turning customers’ visions into reality by making a tangible impact on their business. Our customers use Boomi PS to achieve business agility, reduce costs, automate processes, and operationalize faster.
Let’s look at the attributes which make Boomi Professional Services a true buddy to our customers:
Expertise. Boomi PS is a set of Certified Boomi Professionals who have extensive experience with integrations, primarily using the Boomi platform. Being regularly engaged with Boomi projects, designing, and implementing solutions, we know the best and most efficient way to meet customer needs. Key benefits include removing the need to saving upskill in-house teams, avoiding delays, meeting deadlines, and removing worries about compliance with industry/organizational standards.
Faster Adoption. Boomi PS is part of the Boomi ecosystem, so we thoroughly understand the Boomi platform and how it can be utilized in the best ways to meet customer requirements. Whenever new products or features are launched, Boomi PS gets early access so we can adopt them faster and help our customers realize the benefits from day one.
360° View. Boomi PS always views digital transformation as a long-term investment, not a short-term solution. We don’t just look at the functional areas when engaging with customers, we also evaluate other important factors such as performance, scalability, availability, and resilience to ensure that a solution is robust and agile to meet both current and future demands.
Collaboration. Boomi PS works very closely with the Sales, Support, and Product teams to ensure customers get the best solution. As a result of engaging with various teams, we gain more insights into the business and priorities to be able to design, architect, and implement solutions effectively. As a result, we can align business, processes, and technology to achieve the best outcomes for our customers. We also work with partners to address customers’ requirements and desires.
Knowledge of Industry Patterns and Standards. Boomi PS is a global team that works across industries and domains around the globe. We take those industry standards, regional challenges, lessons learned, best practices, and solution patterns to our customers to help them make quick decisions regarding solution architecture design. Our templates and frameworks help customers maintain solutions effectively and seamlessly. Our reference architectures, identified across regions or industries, help customers resolve problems faster.
Service Catalog. Boomi PS offers a service catalog that contains predefined guides to address common customer needs. The service catalog is the outcome of years of experience, providing an easy way for customers to choose a service that meets their needs. Services include: Boomi Blueprint, Platform Assurance, Platform Strategy, Platform Architecture, Digital Ideation Pop-up Lab, Integration Center of Excellence, and Project Management.
Helping Customers Achieve Success
Boomi PS is a true buddy that always guides customers towards success by helping them adopt the right strategy, and architecting and building production critical solutions that can be supported, managed, and expanded as business needs evolve.
To find out more about how Boomi Professional Services can help you, contact your Account Executive, Customer Success representative, or fill out this form to reach out to the PS team directly.