In the era of hyperautomation and intelligent connectivity, artificial intelligence (AI) is rapidly becoming the foundational technology for digital transformation. At Boomi, our mission has always been to securely and reliably connect everything, and that commitment extends to how we build, deploy, and manage AI within the Boomi Enterprise Platform.
We are incredibly proud to announce a major milestone in our unwavering commitment to security, trust, and responsible innovation: Boomi has achieved ISO/IEC 42001:2023 certification for our Artificial Intelligence Management System (AIMS). This certification underscores our dedication to providing customers with trusted, transparent, and ethically governed AI capabilities.
What Is ISO 42001?
ISO 42001 provides a framework for organizations to establish, implement, maintain, and continually improve an AIMS. It is designed to help organizations manage the risks and opportunities associated with AI, ensuring that AI systems are developed and used ethically, transparently, and responsibly. This standard helps organizations demonstrate their commitment to trustworthy AI practices.
Key Details of ISO 42001
The standard covers a comprehensive range of aspects related to AI management, including:
- Context of the Organization: Understanding the internal and external factors that affect the AIMS, and identifying interested parties and their requirements.
- Leadership: Top management’s commitment to the AIMS, establishing policies, and assigning roles and responsibilities.
- Planning: Addressing risks and opportunities related to AI, setting AI objectives, and planning for changes to the AIMS.
- Support: Providing the necessary resources, competence, awareness, communication, and documented information for the AIMS.
- Operation: Planning and controlling the operation of AI systems, including design, development, testing, deployment, and monitoring.
- Performance Evaluation: Monitoring, measuring, analyzing, and evaluating the performance of the AIMS, including internal audits and management reviews.
- Improvement: Continual improvement of the AIMS through corrective actions and ongoing enhancements.
Benefits for Customers
Boomi’s adherence to ISO 42001 offers customers a range of significant advantages:
- Increased Trust and Confidence: By aligning with an internationally recognized AI management standard, Boomi instills confidence in its AI products and services. Customers can be assured that the AI systems they use are developed with strong ethical considerations and responsible practices.
- Greater Transparency: ISO 42001 promotes clear communication about the design, operation, and monitoring of AI systems. This transparency helps customers better understand AI decision-making and data usage, leading to a more informed and comfortable user experience.
- Enhanced Reliability and Quality: The standard’s emphasis on risk management and continuous improvement ensures more robust and reliable AI systems that consistently perform as expected. Customers can anticipate high-quality, accurate, and consistent results from AI-powered solutions, minimizing frustration and errors.
- Improved Data Privacy and Security: ISO 42001 mandates responsible data handling within AI systems, enhancing privacy and security measures. This commitment provides customers with peace of mind, knowing their personal information is protected when engaging with AI services.
- Ethical AI Practices: The standard champions the ethical development and deployment of AI, addressing potential biases and striving for fair outcomes. Customers benefit from AI systems designed to be equitable and respectful, avoiding discriminatory or harmful applications.
- Reduced Risks and Liabilities: Through systematic management of AI-related risks, ISO 42001 certified organizations are better equipped to prevent and mitigate potential issues. This proactive approach protects customers by reducing their exposure to risks associated with faulty or irresponsible AI, such as data breaches or unfair algorithmic decisions.
Looking Ahead
As AI continues to shape our future, standards like ISO 42001 will be crucial in guiding its responsible development and adoption. Boomi embraces this standard to demonstrate a forward-thinking approach to AI governance, ultimately delivering more trustworthy and beneficial AI solutions to customers.
Visit the Boomi Trust Center for information on Boomi’s certifications.