See What's New
in Q3 2026

Boomi Agentstudio provides the security controls and audit capabilities for all agents doing the work. There’s a lot of comfort with that. You’re not locked into any ecosystem. You can control any of the agents with Agent Control Tower. We feel that puts us at the leading edge of technology for our industry.

With Boomi’s agentic solution, our hallucination rate is less than half a percent. Fuzzy answers are not acceptable for our use case. It’s yes or no. There’s nothing in between.

The Boomi AI agent saves valuable time, and helps achieve our goal of a near-hands-off employee provisioning system, as it handles the vast majority of provisioning inquiries.

Before Reflex, our team was constantly in reactive mode — manually reviewing logs, chasing errors after they’d already impacted business users. With Boomi Agentstudio, we’ve moved from firefighting to a true self-healing architecture. Error detection that used to take 30 minutes now happens in under two.

Boomi continues to prove its value by refining accuracy and expanding across our workflow — now enhanced with the AI agent — which transforms how Culina manages incidents, empowering our team to resolve issues faster than ever.

Boomi AI has proven indispensable in solving what was a problem. We started small, but Boomi proved itself and now we have opportunities to expand it to other systems to become more proactive instead of reactive.

This is not really a story about technology. It’s a story about our people, their knowledge, and how we can make that knowledge more accessible and useful. Boomi simply helps us unlock the value that already exists within our organization.