At Boomi, our mission has always been to simplify complexity through the power of connection. But “connection” isn’t just about integrating applications and data — it’s about connecting with the people who use our platform every day to drive their businesses forward.
As we continue to evolve the Boomi Enterprise Platform, we know that the best innovations don’t happen in a vacuum. They happen when we listen to our community. That’s why we’re excited to reintroduce the Boomi Customer Research Panel, an initiative that brings our users directly into the heart of the design process.
Vice President of Software Engineering, Deepak Chandrasekar knows the value of UX in the product development lifecycle. “In a fast-paced, agentic world, delivering great user experiences doesn’t mean more process. It’s about clarity at speed. Embedded research and design helps cut through noise, reduces rework and enables confident, fast execution.”
Our Customers’ Voices are a Strategic Asset
In today’s fast-paced digital landscape, the difference between a good tool and a great one is how well it fits into your actual workday. We don’t want to just build powerful features; we want to build intuitive experiences that solve real-world operational challenges.
By participating in the Customer Research Panel, our customers move beyond being a user of the platform — they become a co-creator. Your feedback helps us validate design assumptions against the reality of complex enterprise deployments, ensuring that every update we release is purpose-built for your success.
Ranjit Abbadasari, Global Director of UX and Design values customers as part of his team’s iterative design process, “The best experiences are built with customers, not just for them. By listening closely to our users and inviting them into our design process, we ensure that every decision we make is grounded in real needs, real workflows, and real impact.”
What’s In It for You?
The Research Panel is designed to be a high-impact, low-friction way to influence the Boomi roadmap. As a member, you’ll have the opportunity to:
- Influence the Future: Share your expertise to help us identify mission-critical friction points and refine usability across all Boomi services.
- See It First: Get early access to next-gen concepts and interact with prototypes months before they reach general availability.
- Be Rewarded: As a thank you for your time and valuable contributions, research sessions offer incentives to participants. Details will be provided with each invitation.
- Direct Access: Collaborate directly with our Product and Research teams to help shape the “how” and “why” behind the platform’s evolution.
- Flexible Engagement: Choose to participate in sessions that match your role and schedule, from quick surveys to 1:1 deep-dive interviews.
Help Us Build the Future of Boomi
We are looking for users from all roles and experience levels — whether you’re a longtime architect or just beginning your integration journey. Whether you have ten minutes or an hour, your perspective is what helps us stay agile and focused on what matters most.
Max Snyder, Global Director of UX and Research is always looking to connect with customers. “Come join the vibrant customer research community we’re building at Boomi. What we learn from our customers directly informs how our Product and UX teams evolve our products and services.”
Ready to help us design the future of Boomi? Join the Boomi Customer Research Panel Today. We look forward to co-creating the next chapter of the Boomi experience with you.