Since the pandemic outbreak and subsequent recovery efforts, the healthcare industry has never been under more strain to manage patients, supplies, and healthcare workers in a concerted manner while keeping people safe, mitigating risks, and predicting patient needs.
To explore the data and integration challenges and opportunities faced by the Australian healthcare industry, Boomi sponsored a recent virtual event, “Public Sector Network’s Data and Analytics in Healthcare.” The event focused on how the healthcare industry can leverage data analytics to anticipate treatments, health concerns, and supply needs.
The key takeaways were:
- Healthcare organisations can operate more efficiently and collaboratively if patient data is managed and used intelligently.
- Employee and patient experiences can see significant improvements when supported by intelligent technologies and best-of-industry practices.
- Building patient trust requires the healthcare industry to adopt more cloud-based solutions, thereby making data and processes more transparent for all end users.
“Public Sector Network’s Data and Analytics in Healthcare” brought together healthcare and technology experts who explored data management’s role in building a more connected, efficient, patient-centric healthcare industry.
Intelligent Healthcare Is Fuelled by Data
Many of the keynote sessions from the event highlighted how intelligent data management can connect different systems, organisations, and stakeholders across the healthcare industry. The digitalisation of healthcare is critical in shifting the industry from fee-for-service to value-based care with secure data exchange across all stakeholders.
Data must be of the highest quality while ensuring it is readily accessible for patients and healthcare workers alike. With trusted and secure healthcare data available at users’ fingertips, it’s much easier to predict patients’ needs, source treatments and supplies, and transform information into positive experiences throughout the industry.
By connecting data and applications across enrollment, billing, electronic health records, and EDI partner networks, patients can get a more holistic picture of their healthcare providers and individual needs while different organisations within the industry can operate in a more coordinated and intelligent way. The results are more transparency and timely reporting, ensuring patients are always informed and aligned with their healthcare providers.
Enhance Patient Experience Through Connectivity
As many noted during the event, the key to success in healthcare is ensuring patients have access to the services and treatments they need, when and where they need them. Digital platforms and portals have made healthcare information and services more accessible and instantaneous than ever before. This has been especially important during the pandemic, as people needed to remain abreast of restrictions, areas of concern, and other healthcare-related updates coming from numerous sources and authorities.
As patients regularly deal with various healthcare services, providers, and billers, it’s important to provide consistent data and access across the industry’s different touchpoints. By streamlining the administrative processes supporting these services and ensuring data is reliable and accessible, the patient experience becomes more comprehensive, convenient, and outcome-focused.
While patients may be more concerned about their health than their data, patient-centricity relies heavily on how data is collected and utilised for patient wellbeing. Patient information must be reliable and readily accessible to ensure healthcare workers deliver the right treatment and care.
Cloud-based Accessibility Builds Patient Trust
Operating in the cloud provides users with more access, agility, and flexibility than on-premises architecture. This helps break down data silos, orchestrating data on infrastructure that is quick and easy to access and manage.
As part of Boomi’s sponsorship for “Public Sector Network’s Data and Analytics in Healthcare,” Managing Director for Australia and New Zealand Nathan Gower was a panellist in a session on “Insights and Privacy – How to Maintain Public Trust While Deriving Insight From Public Health Data Sets.”
While many presentations from the event highlighted data-driven innovation and overcoming critical data challenges, privacy and patient trust were commonly treated as afterthoughts. Storing patient information in the cloud makes things more accessible and secure, humanising data and supporting healthcare workers with the right resources.
Integration platforms, like the Boomi platform, encourage visibility across systems as ethical data management helps build public trust. We’re dedicated to helping the healthcare industry become more efficient, intelligent, and patient-centric with a suite of platforms and solutions that simplify how organisations manage people, processes, data, performance, and to help overcome data and integration challenges.
Visit our healthcare and life sciences page to discover more about the integration platform trusted by thousands of organisations worldwide and reimagine how your organisation delivers connectivity and convenience.