Key takeaways
- Business orchestration enables IT and business teams to collaborate through AI-guided automation, turning business requirements into deployed workflows in minutes — without extensive coding.
- Boomi Orchestrate automates end-to-end processes with human-in-the-loop oversight across diverse use cases — customer churn detection, dynamic pricing, inventory sync, tax document collection, and clinical supply chains.
- By maintaining transparency and requiring human sign-offs on critical decisions, organizations can move at the speed of AI while preserving governance, compliance, and strategic control.
Business is moving faster. Much faster.
That puts people across organizations under enormous pressure to keep pace as they navigate the chaos of AI-driven change in today’s enterprises. Employees in the lines of business are expected to deliver measurable outcomes on projects more quickly, or else. IT pros have to dramatically accelerate the development of solutions that make those results achievable.
Keeping up requires everyone and everything working in sync – business orchestration.
It’s why we created Boomi Orchestrate. It’s a new way to build agentic solutions. IT and business units collaborate closely by working with agents in a single, unified place. Boomi Orchestrate acts as an AI architect, translating business problems from plain language into a tailored, agentic workflow.
All you have to do is ask.
Just describe your business needs, and agents with deep Boomi expertise automatically assemble a blueprint of the necessary agents, integrations, APIs, event streams, and data models. Behind the scenes, Boomi Orchestrate’s connective layer then composes your workflows from those assets, regardless of vendor, with the governance and context you require.
When IT can’t move fast enough, business units feel compelled to deploy their own “shadow” AI workarounds with the new agentic tools now available. But that’s often a recipe for errors, runaway costs, and hidden risk. Boomi Orchestrate is the bridge between IT and the business. It eliminates fragmented automation and turns ideas into action by helping teams work in concert, each playing their part, and allowing the whole organization to move as one. This simplified user experience aligns business goals with IT execution – without writing a single line of code – by enabling you to:
- Easily describe and refine problems.
- Surface relevant assets, connections, and context.
- Generate workflow blueprints in just minutes.
- Unify one view for IT and the business.
Over the past year, Boomi has conducted more than 250 Agentic Impact Workshops with businesses, helping them see what’s possible with AI. In those sessions, organizations described many of the same use cases they thought would benefit from agentic solutions. Here are five common, practical examples where Boomi’s platform-level orchestration drives results.
Reduce User Churn
- Prompt: “Detect which customers are at risk of not renewing their contracts, and trigger immediate, multi-channel alerts so we can take the appropriate action quickly.”
- What happens behind the scenes: Boomi Orchestrate auto-presents a glossary (built by Boomi Meta Hub) describing the relevant customer data sources, such as Boomi Data Hub and Integration, that will be integrated to analyze user behavior and identify churn signals. The solution will ask additional questions to clarify the request and customize the knowledge search based on your responses, ensuring it accesses the right data sources and delivers the appropriate business context.
- Result: It generates a visualized asset on a canvas that AI then builds and uses to automate the collection and communication of user feedback insights, so businesses can engage accounts and proactively develop strategies to reduce churn risk.
Automate Dynamic Pricing
- Prompt: “Monitor sales velocity and competitor data to suggest optimal pricing adjustments while ensuring a human-in-the-loop sign-off for compliance and strategy.”
- What happens behind the scenes: Boomi Orchestrate connects to and collects pricing data from multiple internal sources, such as inventory levels, market trends, and competitor pricing. Then, utilizing Boomi Agentstudio, it generates an agent to recommend a pricing strategy based on that information.
- Result: Businesses can automate any adjustments to their pricing based on real-time data and on predefined rules to stay competitive. Setting up alerts for significant market shifts also allows them to respond more swiftly to market changes and competitor actions.
Sync Inventory Records
- Prompt: “Detect and resolve inventory discrepancies across your systems and automatically route them to the appropriate team for immediate correction.”
- What happens behind the scenes: Boomi Orchestrate consolidates inventory data across systems, ensuring the information is current and accurate. By fetching data from relevant sources such as the ERP and CRM, businesses have context for what’s actually happening within the business and ensure the entire company is operating on the same inventory “golden record.”
- Result: Automating real-time inventory level synchronization across platforms reduces discrepancies, improves stock management, and enables triggers to alert when inventory falls below a set threshold for quicker restocking – all while providing human oversight.
Automate Tax Document Collection
- Prompt: “Automatically collect and classify financial documents from multiple sources to reduce manual data entry and streamline tax preparation workflows.”
- What happens behind the scenes: Boomi Orchestrate integrates with document management systems, banks, payroll systems, and accounting platforms to automate the collection and storage of tax-related documents. AI extracts all of those and applies the core requirements of tax preparation, such as properly classifying expenses and receipts.
- Result: Streamlining the process of gathering required documents across departments reduces manual data entry, minimizes errors, accelerates compliance filings, and provides visibility into the tax document collection process through relevant reports and document status updates. This reduces the work of tax preparation while giving human reviewers an established workflow to validate AI decisions.
Automate Clinical Supply Chain
- Prompt: “Use real-time data to monitor medical inventory levels and trigger replenishment workflows, ensuring a human-in-the-loop sign-off for critical supply orders.”
- What happens behind the scenes: Boomi Orchestrate solves this healthcare use case by coordinating a diverse set of systems, including ERPs, inventory management, and vendor portals. This provides the real-time consumption data to automatically detect re-order needs when medical supplies are low, so that AI can execute purchase orders.
- Result: Hospitals, clinics, and rehab facilities don’t run out of critical medical supplies. Eliminating stockouts ensures patient treatment is not delayed. In addition, Boomi Orchestrate ensures compliance with healthcare regulations by automating clinical supply documentation and reporting, and routing orders for controlled supplies that require human approvals, sign-offs, and monitoring.
Better Together
Traditional automation handles a task. Business orchestration takes automation to the next level. It handles workflows, end-to-end, including all handoffs, decision-making, exceptions, and notifications for required human-in-the-loop approvals. That’s precisely what Boomi Orchestrate is designed to do. It’s an agent-guided solution that streamlines complex processes.
The simplicity of the prompt-driven workflow creation allows business users – who know exactly what outcomes they want and what questions they need to ask the AI assistant – to interact conversationally with Boomi Orchestrate. Nothing happens in a “black box.” The transparency allows business users to understand exactly what’s being accessed and how it’s providing the proper context.
Boomi Orchestrate also keeps business units and IT aligned. For instance, if business users reach a point where they feel technically out of their depth, their under-construction blueprint is automatically saved in Workspaces, which is designed for collaboration. From there, IT colleagues can take the baton to finish the workflow, test, and deploy.
It’s a new, more efficient way of getting work done with the right context and intent. Boomi Orchestrate is the tool that helps everyone across the organization spend less time on configuration and more time solving real problems that drive business outcomes.
The best part? Your people can move at the speed of AI.
Learn more about Boomi Orchestrate with The Executive Guide to Boomi Orchestrate. Existing Boomi customers can also register for early access here.