It’s still early in 2025. But it’s already apparent that this year, we’re moving fast into the “prove it” stage of agentic artificial intelligence. Businesses like yours are advancing from pilot to production with AI use cases.
AI agents, the autonomous software that can reason and make decisions to accomplish tasks based on goals, are driving the trend. Boomi CEO Steve Lucas predicted in the fall of 2024 that the number of agents within businesses would exponentially increase. And Boomi is helping lead the way.
Since the groundbreaking announcement of our six inaugural Boomi AI Agents last summer, we’ve continued at the forefront of agentic AI innovation. Now, we have more news to share.
The Next Generation of Boomi Resolve: Resolve Agent
Resolve Agent is the eighth agent we’ve embedded in the Boomi Enterprise Platform. This agent, included in every platform license and accessible in Process Reporting, autonomously troubleshoots integration process failures. It enhances operational efficiency with curated solutions and captures error details to reduce future disruptions.
Resolve Agent represents the evolution of our long-standing feature, Boomi Resolve. Now, it leverages 148 times the knowledge to provide more effective and accurate solutions. Think of it as a next-generation solution finder of your execution errors.
Boomi Answers Becomes Even More Helpful
Boomi Answers, which provides Boomi Enterprise Platform support, expands its knowledge with Retrieval Augmented Generation (RAG). RAG is a key technique in modern AI, becoming increasingly relevant in our platform. It is a process that enables you to access specific, often proprietary, data that you safeguard from the world. This allows organizations to ground AI responses, making them more contextually relevant. Grounded AI outputs provide most accurate and up-to-date information – with fewer hallucinations – improving your internal decision-making.
Boomi customers have reported getting more relevant and understandable answers to their queries to help their businesses move faster. Our customer Pike said: “With Boomi Answers, finding information faster has streamlined our issue resolution time by 50% during migrations.”
We’ve Improved Customer Favorite Boomi Scribe
Boomi Scribe, which autonomously documents existing or new integration processes, is one of our most popular agents. It eliminates busy work that wastes developers’ valuable time.
Now, it’s even better. This agent, which can also document schedules, is accessible directly from Boomi’s Process Canvas, a visual drag-and-drop interface for building and managing integration processes, so developers don’t have to leave their workflows. Here’s what NFI Industries said: “If we were to manually handle what Scribe is doing for us, we’d need to dedicate a full-time resource for a year.”
That’s real, quantifiable value for businesses.
Boomi is dedicated to making AI more practical for businesses as they strive to turn possibilities into reality. Our growing suite of AI agents can help people be better at their jobs by handling the more mundane tasks so they can invest their efforts in higher-level projects that matter more to their organizations.
Here’s the best part. More are on the way to join your team.
Join us on March 10 to be among the first to witness the unveiling of our groundbreaking AI management solution at boomi.com/ai