June 8th, 2018
It is no longer business as usual for utility companies across the globe. Their customers now expect all digital experiences to measure up to the best mobile app, while deregulation, rapidly evolving energy technologies, and the Internet of Things are placing enormous pressure on utility providers to evolve.
To help utility providers modernize their IT infrastructure to drive digital transformation, Accenture has created the Accenture Customer Experience Solution (ACES) for Utilities.
March 28th, 2018
On Wednesday, March 20, 2018, Salesforce announced the signing of a definitive agreement to acquire MuleSoft for approximately $6.5 billion. Salesforce indicates that MuleSoft will power what it is calling its new “Salesforce integration cloud.”
That is a great vision and promise. It is one that we enthusiastically support. The best news? The Integration Cloud is available today. It’s been here for more than a decade. It’s called Boomi.
January 29th, 2018
4 Ways That Top-Performing Sales Teams Make the Most of Data Integration, API Management and Workflow Automation
We’re living in the Age of the Customer. It’s an age without sales pitches.
That’s a conclusion from Salesforce’s second annual “State of Sales” report, which was released last fall.
“No sales pitches” doesn’t mean that salespeople are sitting anxiously in their cubicles, waiting for the phone to ring. It means consultative selling is more important than ever.
Thanks to the Internet, customers are far more informed about your products and your competitors long before your salespeople talk to them.
November 7th, 2017
At the annual Dreamforce conference this week in San Francisco, Dell Boomi introduced a new integration connector that will help organizations make the most of new Salesforce Platform Events technology for accelerating business processes.
The Boomi Salesforce Platform Events Connector is just the latest in a long and successful partnership between Boomi and Salesforce. Run on pure, cloud-native architectures, both platforms provide the benefits of low-code development and artificial intelligence to help build connected businesses.
November 6th, 2017
Salesforce has become the world’s leading customer relationship management platform by equipping companies to better understand and serve customers. Now it’s applying those proven CRM principles to a uniquely complex industry on the brink of massive transformation — healthcare.
October 27th, 2017
Salesforce is a revolutionary information platform. It is even better with integration.
On its own, Salesforce can dramatically improve how companies run their sales operations, support their customers, and provide products and services to a market.
With integration, organizations can bring more power to Salesforce through data. By tapping into a native-cloud, low-code integration platform like Boomi, they can automate manual data management tasks, ensure far more accurate data, speed business workflows, and bring much greater operational visibility to an entire organization.
October 9th, 2017
It’s no secret that omnichannel B2B commerce is a must for small and mid-market manufacturers and distributors. They need to do everything they can to compete against larger rivals amid rising customer expectations.
But barriers to entry have traditionally been high, requiring costly and complex legacy systems that are beyond the reach of many SMBs. Handshake, founded in 2010, is changing that equation.
More than 1,500 small and mid-sized companies rely on Handshake’s modern, cloud-based mobile order sales entry and B2B ecommerce applications to grow their business.
September 12th, 2017
If you’ve done any of these things lately: applied for a mortgage or a job, signed a contract, or needed to get multiple parties to sign an agreement, there’s a good chance you’ve used DocuSign. Thanks to DocuSign, there’s no more faxing, scanning and overnighting documents. Legal signatures are now transacted digitally, quickly and securely.
DocuSign is to digital documents and e-signatures what Amazon is to shopping. More than 300,000 companies use DocuSign — accounting for more than 200 million individual users in 188 countries.
August 24th, 2017
Salesforce integration remains a key challenge for most organizations. With more than 150,000 mid-sized businesses and larger corporations using Salesforce, the cloud-based customer relationship management platform is a both a treasure trove of useful data and a lynchpin for daily operations.
So for users across an organization — from line-of-business managers to field technicians — connecting to Salesforce and tapping into its data and features is always a business priority.
June 30th, 2017
May and June were busy months here at Dell Boomi. We announced our Spring 2017 release, delivering over 150 new features and enhancements for Boomi customers. We also announced Boomi World 2017, our inaugural customer conference, which will take place in San Francisco in September.
Journalists covered new Boomi customers such as GRANA and new Boomi partners such as Pivotal and Maveriq Technology. On May 24, Dell CEO Michael Dell appeared on CNBC with Salesforce Chairman & CEO Marc Benioff to discuss the critical technologies that Dell companies provide Salesforce to support the unprecedented growth of its CRM business.