Built on Boomi Agentstudio, custom guardrail agents and a centralized governance layer protect this leading organization’s AI investments across every transaction.
Business Goals
A leading tax compliance provider that serves more than 100,000 ecommerce and retail clients wanted to be able to scale even faster. To support citizen developers and automated workflows, the company aggressively accelerated its internal AI adoption and plans to broadly expand deployment of AI agents.
Speed created a new problem. As agent numbers and usage grew, the organization needed a single governance layer that could orchestrate, monitor, and control all agents regardless of which platform they run on.
Technology Challenges
Without governance, exposing core enterprise systems to autonomous agents introduced serious risks. An unchecked agent could pull down entire customer transaction databases, process sensitive PII — including Social Security numbers, extract financial figures without filtering, or corrupt thousands of records across systems in an instant, far beyond the impact of any single human error.
How Boomi Helped
The organization deployed Agent Control Tower, part of Boomi Agentstudio, as its centralized AI governance layer, sitting between external automation engines and foundational enterprise systems. Using Agentstudio’s point-and-click environment, internal enterprise architects and developers built and managed custom guardrail agents to intercept data traffic, validate user credentials for precise auditing, and automatically screen out sensitive information during intake and before egress.
The system was designed for configurability and maintainability from a single management plane, ensuring the company’s security and IT teams could govern the agent ecosystem without heavy engineering overhead.
Results
With Boomi Agentstudio, the tax compliance provider successfully operationalized enterprise AI governance through:
- Automated “speed checks” and data filters that dynamically obscure sensitive financial figures, block unauthorized write-backs to Salesforce and Workday, and enforce strict data access controls across all connected systems.
- Implementation of the company’s first agent in production, a goal-setting agent integrated with key HR systems, available to all employees.
- Development velocity improvements that cut down agent creation from weeks to days, bringing elevated quality and accountability to annual corporate goal-setting, with AI augmenting the process at enterprise scale.
Want to hear more about how Boomi’s 30,000+ customers are using the Boomi Enterprise Platform? Check out our Customer Page.