Boomi is constantly innovating to help our customers achieve more with less effort. We understand that when it comes to building integrations and automation workflows, you need to move fast. Included in the launch of Boomi Agentstudio is Agent Step, a way for integration developers to integrate AI agents directly into your integrations with zero context switching.
Bring the power of agentic AI into your integrations and unlock hyperproductivity responsibly in your automation workflows. You’re no longer limited to static logic. AI agents transform integrations, allowing for real-time, context-aware updates and decision-making. With Agent Step, your AI agents are no longer tucked away in separate interfaces or external systems. They’re right where you work, right when you need them. In today’s AI-driven business landscape, the ability to leverage AI capabilities within your integration processes isn’t just a nice-to-have, it’s becoming essential.
Agent Step is available now to customers with Boomi Agentstudio Professional or Enterprise.
What is Agent Step?
Agent Step is a new step in the Process Canvas that allows you to call AI agents registered in the Agent Control Tower (within Boomi Agentstudio) as part of any integration process, regardless of whether the agent is homegrown, sourced from marketplaces, or delivered by consultancies.
What makes Agent Step truly remarkable is its ability to bring advanced AI capabilities directly into your familiar Boomi environment. No need to learn new platforms or juggle between interfaces, everything you need is right in the Process Canvas. Agent Step is designed to be simple, flexible, and powerful, making agentic AI accessible to where it matters most: driving your integrations. It’s AI-powered automation with no delays.
How does Agent Step work?
Using Agent Step is simple:
- Drag or select the Agent Step from the “Execute” category in the Process Canvas
- Choose your AI agent that you want to integrate from your registered list of AI agents within the Agent Control Tower
- Configure any necessary parameters and mappings
- Pass data directly from your process into the agent and route its response downstream
- Deploy your process now embedded with AI capabilities
The result? Seamless AI-driven automation. Agent Step is engineered with the developer experience in mind. It has a plug-and-play setup for agents designed in Agent Designer by configuring details automatically, inline configuration for third-party agents right within the step, flexible return response data in a format that is easily accessible, and easy reusability downstream by accessing response data via integration properties. Refer to our help doc for more detailed information.
Why use AI agents in integrations?
Its applications are endless. Here are a few examples of how you can use Agent Step to incorporate agentic AI into your workflows and win back time:
- Support Ticket Querying: Use a Customer Support Ticket agent to retrieve records matching specific criteria, such as open tickets from the past seven days, or to request details of a specific ticket ID.
- Customer Support Automation: Automatically summarize and respond to support tickets or call center interactions, enabling faster, more personalized customer service.
- Sentiment Analysis: Analyze content, such as community articles and comments, to generate sentiment scores and actionable insights for decision-making.
- Legal and Compliance Documentation: Generate draft contracts or compliance documents based on customer inputs, helping legal teams scale routine document creation.
- Recruitment and Candidate Scoring: Evaluate candidate resumes against job requirements to generate fit scores and streamline candidate screening across HR systems.
And that’s just the beginning. With Boomi Agentstudio, it is the only full agent lifecycle management solution that empowers organizations to simply design, govern, and orchestrate all AI agents at scale. As new agents are added to your centralized registry in the Agent Control Tower, you’ll be able to integrate them immediately. If it exists in Boomi Agentstudio, you can run it seamlessly in any integration process.
Agent Step represents Boomi’s continuous commitment to AI innovation throughout the Boomi Enterprise Platform. This new capability enables you to quickly leverage the advantages of AI agents directly into your business processes. As we continue to expand our AI agent registry with both internally developed agents and partner agents, the value of Agent Step will only increase.
Integration is no longer just about connecting systems, it’s about connecting intelligence. Use Agent Step to seamlessly integrate agentic AI into the heart of your automation workflows, with no complex handoffs required.
To get started with Agent Step, talk with an expert about Boomi Agentstudio.