Suffolk Construction

One of the 20 largest construction firms in the country substantially increased operational efficiency using AI, handling over 40M transactions per day with a success rate of 99%.

Business goals

Suffolk sought a modern integration solution based on six key criteria: ease of learning and use for quick adoption, cost-effective implementation and maintenance, and scalability with reliability to support future growth. After evaluating several platforms and engaging in a proof of concept, the team selected the Boomi Enterprise Platform. Key platform differentiators included exceptional real-time adaptability, user-friendliness, and seamless handling of real-time modifications and complex integrations.

Integration Challenges

Suffolk Construction struggled with a fragmented IT infrastructure, where data was dispersed across various systems, causing several challenges:

  • Inefficient data entry due to manual, redundant work
  • Data inconsistencies, making it hard to maintain a single source of truth
  • Inadequate reporting, limiting actionable insights for decision-making
  • Wasted time on mundane tasks instead of strategic activities
  • Limited scalability, hindering growth into new sectors or markets

This made it difficult to efficiently exchange data across on-premises and cloud applications.

How Boomi Helped

Boomi’s integration solution for Suffolk Construction enabled seamless data exchange by supporting multiple authentication types and offering pre-built connectors for on-premises and cloud applications. It also provided secure data access and reliable APIs.

Boomi helped Suffolk by:

  • Creating scalable integration architecture to meet current and future needs
  • Aligning integration architecture with AI goals to ensure accurate data for AI models
  • Supporting AI and advanced analytics for better decision-making

Facilitating market expansion with scalable infrastructure across new sectors and regions

Results

With Boomi, Suffolk Construction enhanced its AI-driven operational efficiency by streamlining current operations and boosting infrastructure capabilities. Key outcomes include:

  • Handling over 180 GB of data throughput daily
  • Managing 40 million transactions per day with a 99% success rate, ensuring reliable data operations
  • Centralizing exception reporting, enabling Suffolk to quickly address errors and continuously improve processes

Boomi played a vital role in optimizing Suffolk’s integration architecture for scalability and efficiency.

Industry & Market:

Construction

Headquarters:

Boston, Massachusetts

# of Employees:

2,600

Revenues:

$6B (2023)

Key Integrations:

Procore, CRM Dynamics, Oracle EBS, ServiceNow, Dataverse

Case Study:

Suffolk Construction Integrates AI Into Core Business Processes to Enhance Operational Efficiency

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Customer Testimonial Video:

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