A recent Deloitte poll found that leaders at digitally mature companies — those with complex technology infrastructures — felt they had weathered the pandemic downturn well, with some positive realizations. More than three-quarters of senior executives surveyed reported increased nimbleness, scalability, stability, and what they called optionality, or the ability to build on their partner ecosystems to thrive.
So while the general goal is to remove unnecessary complexity, some smaller amount of complexity can be leveraged to generate even greater business productivity.
For organizations seeking to harness the power of the complexity within their business, there are three key steps to take. You must:
- Ready your data. Arguably, the biggest obstacle to digitization may be the data that exists in applications, departments, and geographies, and in different forms. The challenge is to create high-quality data that is both trusted and accessible.
- Connect across the organization. Break down data silos and connect with all your data endpoints. You can create a seamless fabric of pervasive data connectivity that can feed new product development, help you reimagine processes and workflows, and bolster your ability to offer new services to your clients and employees.
- Engage your users. The power of integrated experiences is the confluence of information, integration, and interactions that instantly connect everyone to everything. Empower your organization to create user engagement in a way that delights all of your users — whoever and wherever they are.
That’s where Boomi comes in. The Boomi platform is the perfect foundation for a strategic modernization and digitization program designed to integrate data from any and all sources. It delivers the seamless flow of data that enables businesses to create memorable user engagement.
Learn more about how Boomi can help you deliver integrated experiences that delight your customers.