ServiceNow provides an AI-enabled platform — the Now Platform® — that streamlines operations and frees people to do their best work. Adopted by over 85% of the Fortune 500, the Now Platform connects people, systems, and processes with enterprise-wide digital workflows.
A healthy ServiceNow environment can boost the success of any organization. A reliable and robust ServiceNow infrastructure reduces system downtimes, minimizes system delivery costs, maximizes returns on investment for applications, and accelerates time-to-market for new services.
You can leverage Boomi’s award-winning integration platform as a service (iPaaS) to quickly and seamlessly connect your critical applications and meet your ServiceNow requirements. This will ensure the data residing across your ServiceNow infrastructure is consistent and harmonized, thus guaranteeing a healthy ServiceNow environment. This approach streamlines and expedites data connectivity, improves transparency, drives trusted data-driven decisions, reduces cost and risk, and expedites digital transformation initiatives.
Build a Robust Ecosystem of Interconnected Applications
Boomi offers a proven, trusted way to extend ServiceNow’s capabilities to bring even more benefits to your business. Boomi’s low-code, cloud-based integration platform makes connecting ServiceNow services across the enterprise easy without the cost and complexity of custom coding or traditional middleware. Using Boomi, ServiceNow customers can extend data across the business to connect any combination of cloud-based and legacy on-premises systems. Boomi’s ServiceNow REST connector lets you directly connect to ServiceNow and use processes to insert, retrieve, update, delete, and query records (incidents, cases, accounts, customers, products, etc.) in ServiceNow. This approach makes integrations easy to configure without coding or requiring specialized skills. Integrations become fast, inexpensive, and easy to maintain.
Remove Data Fragmentation and Improve Data Quality Across Your ServiceNow Environment
Boomi DataHub keeps your data consistent across the ServiceNow Configuration Management Database (CMDB) and linked applications such as Salesforce, NetSuite, Workday, SAP, and more. Boomi DataHub’s bi-directional data synchronization capabilities ensure data is consistent and trusted between your ServiceNow CMDB and linked applications. Boomi DataHub provides real-time data validation, cleansing, enrichment, and standardization of information exchanged between the CMDB and other applications, thus ensuring data is of the highest quality to propel trust data-driven decisions across the organization.
Support Your Data Governance and Compliance Requirements
Boomi DataHub meets ServiceNow’s strict compliance, security, and interoperability standards, ensuring that sensitive data is governed, managed effectively, and meets various regulatory requirements. Configuration item (CI) updates to the ServiceNow CMDB can pose a risk of invalid and contradictory information, which may undermine the effectiveness of IT service management (ITSM), because multiple applications integrated with ServiceNow could potentially update the CMDB, leading to inaccurate information inside of CMDB.
With Boomi DataHub acting as a data steward, only valid updates occur within the CMDB, promoting confidence that data is consistent and up-to-date across the CMDB and linked systems.
Boomi’s data governance capabilities ensure data residing in the ServiceNow CMDB is fit for business purposes and meets the highest quality business standards. In addition, Boomi supports HIPAA-compliant data exchange, HL7 data transformations, and FedRAMP applications, ensuring your data adheres to critical regulatory requirements.
Find out how you can improve the data inside and across your ServiceNow environment today with Boomi in our ServiceNow marketplace listing.