May 3rd, 2018
As one of the most influential technology research and advisory firms in the world, Forrester has a first-hand view of the changes taking place in digital business.
At Forrester’s Digital Transformation 2018 conference in Chicago, May 7-8, the analyst firm will be hosting leaders across industries to examine the opportunities and challenges of one of the biggest task facing organizations today: digital transformation.
Digital Transformation 2018 is Forrester’s thought leadership flagship event, bringing together innovators from retail, financial services, media, healthcare and more.
April 29th, 2018
As Dropbox matured and built out its human resources technology landscape, the company committed to deploying cloud-based applications. Its HR systems needed to meet core business requirements while upholding the company’s industry-leading user experience standards.
After a market analysis and assessment of current engagements at Dropbox, the company turned to Dell Boomi and Deloitte Consulting LLP. The two helped Dropbox quickly sort through its integration chaos and rapidly transform the workflows across its HR landscape.
April 19th, 2018
Consumers generate data every time they interact with a brand. Clicking a digital ad, browsing a website, cashing out at a brick-and-mortar store, or using a retailer’s mobile app…each interaction creates a veritable gold mine of information that retailers and consumer goods companies can use to drive sales.
If properly harnessed, that data provides the foundation for customer experience management (CEM) — the ability to understand consumer behavior and preferences, create a unified 360-degree customer view, and generate insights for consistent, personalized engagement across any channel.
April 16th, 2018
For years, European financial services customers have demanded more choice, better deals and superior customer service from their banks. In 2018 their wish be will granted. The EU’s Open Banking initiative forces banks to expose their customer data and payments infrastructure to third parties. This means digital payments and deep spending insights will be fully available to customers for the first time.
Open banking brings about a whole new challenge. It is a cultural, as well as technological, shift.
April 12th, 2018
Integration plays an increasingly important role in IT, connecting applications and APIs, spanning cloud services and internal networks, automating workflows and delivering that most sought-after quality for daily operations: agility.
As integration workloads increase, performance and scalability become critical issues. Organizations can’t afford to have integration processes hit bottlenecks because of limitations in CPU power, memory or network bandwidth.
In integration, as in other areas of IT, performance matters. IT organizations should consider how they’re going scale integration processes to meet the needs of business users and the workflows they depend on.
The European Union (EU) Data Protection Directive was passed in 1995. However, it didn’t foresee all the changes that would happen because of the evolution of digital technology. As a result, an update was needed. And now it will be shortly. The new General Data Protection Regulation (GDPR) takes effect on May 25, 2018.
Though certainly not a fix for every aspect of the GDPR, data and application integration can play an important role in how organizations respond to GDPR requirements.
April 4th, 2018
Financial Services is undergoing rapid change. Mobile banking and fintech systems are spurring the emergence of the European-led Open Banking initiative.
This is a significant development in existing regulations. While Open Banking aims to enhance customer protection and security, it also makes it possible for telcos, retailers and other companies to provide payment services. These organizations, with their ability to continually improve and differentiate their customer experiences, will likely disrupt the financial services industry.
March 28th, 2018
On Wednesday, March 20, 2018, Salesforce announced the signing of a definitive agreement to acquire MuleSoft for approximately $6.5 billion. Salesforce indicates that MuleSoft will power what it is calling its new “Salesforce integration cloud.”
That is a great vision and promise. It is one that we enthusiastically support. The best news? The Integration Cloud is available today. It’s been here for more than a decade. It’s called Boomi.
The hyper-competitive financial services market is continually evolving. Tweaks made to services today have the power to attract swathes of customers tomorrow.
Now new Open Banking initiatives and regulations are ushering in something of a banking renaissance. Driven by legislation out of Europe, Open Banking aims to force financial institutions to open up their proprietary hold over consumer’s accounts. This means customer spending insights will be available not just to traditional payment services but also telcos, retailers, utilities and more.
March 21st, 2018
Open healthcare’s time has arrived.
What the healthcare marketplace needs now is a way to easily provide and share products and services that enable healthcare consumers, providers, payers, and third-party services to interact with greater ease. Such an open healthcare marketplace will push the boundaries of data transparency for healthcare consumers.
This might sound to some like an impossible dream for healthcare, but API integration provides a clear path to making open healthcare a reality.