As we approach 2025, Gartner® identifies key technology trends that will significantly impact organizations. Gartner predicts, “By 2028, at least 15% of day-to-day work decisions will be made autonomously through agentic AI, up from 0% in 2024.”¹

The experts here at Boomi believe that this shift necessitates robust AI governance platforms to ensure responsible use and mitigate risks associated with disinformation.

Organizations must focus on human-machine synergy, treating AI agents as digital co-workers to enhance collaboration and efficiency. Additionally, the need for deepfake detection and diverse perspectives in AI design is crucial for creating fair systems. Establishing clear accountability in AI decisions will enhance transparency and trust.

Boomi empowers organizations to navigate these trends effectively through our secure AI orchestration and governance platform. By optimizing data ecosystems, Boomi ensures high-quality data is accessible for AI applications, fostering trust and compliance. Our platform enhances collaboration by integrating AI into existing workflows while maintaining human oversight.

Boomi has helped customers like Suffolk Construction substantially increase operational efficiency using AI, handling over 40M transactions per day with a success rate of 99%. Similarly, Pallion Group has bolstered resilience and customer experience (CX) across its brands, and laid a foundation for generative AI using the Boomi Enterprise Platform as the baseline for its data strategy.

Contact us for more information and to take full advantage of the possibilities of AI.

1) Gartner, “Gartner Top 10 Strategic Technology Trends for 2025”, 21 October 2024, Gene Alvarez, https://www.gartner.com/en/articles/top-technology-trends-2025.

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