Kordia Teams up With Dell Boomi to Transform Aussie Business

Kordia Solutions Australia has transformed and modernized its internal processes and customer services delivery capabilities using Dell Boomi’s low-code integration platform.

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Boomi has delivered direct, measurable benefits; we have peace of mind knowing our data is up to date and accurate across systems, allowing us to connect with customers and partners, improving time-to-value.
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Mark O’Dwyer, General Manager IT, Kordia Solutions Australia

Business Goals

To transform its internal processes and customer services delivery capabilities in support of a new digital customer strategy, Kordia Solutions Australia needed to  manage secure access to, and exchange of, information between staff and customers throughout Australia.

Integration Challenges

Following an expansion of its business, Kordia Solutions Australia recognized that business processes were not operating to optimum performance levels. Alternative platforms were developer-focused and required the deployment of additional resources that would increase costs.

The company needed to:

  • Synchronize application data
  • Increase visibility across its in-house applications
  • Avoid unexpected costs
  • Connect SAP, on-premise and cloud applications

How Boomi Helped

Kordia selected Boomi for its scalable cloud-based integration capabilities, as well as the simplicity of the platform, which required no dedicated internal resources or outside developers. Boomi’s visual design interface and pre-built connectors also made it simple to train company staff.

Results

With Boomi, Kordia Solutions Australia is able to:

  • Accelerate future integrations, increasing business agility
  • Eliminate the use of outside developers, reducing IT costs
  • Connect easily with customers and partners
  • Ensure data is accurate and up to data across systems
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Boomi provides the ‘software glue’ between our network and applications so staff and customers across Australia can interact quickly and easily.
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Mark O’Dwyer, General Manager IT, Kordia Solutions Australia