Kordia Teams up With Boomi to Transform Aussie Business
Industry & Market
Telecommunications
Key Integrations
- SAP
Customer Spotlight
Kordia Solutions Australia transformed and modernized its internal processes and customer services delivery capabilities with Boomi’s low-code integration platform.
Kordia Solutions Australia
Kordia Solutions Australia has transformed and modernized its internal processes and customer services delivery capabilities using Boomi’s low-code integration platform.
Business Goals
To transform its internal processes and customer services delivery capabilities in support of a new digital customer strategy, Kordia Solutions Australia needed to manage secure access to, and exchange of, information between staff and customers throughout Australia.
Integration Challenges
Following an expansion of its business, Kordia Solutions Australia recognized that business processes were not operating to optimum performance levels. Alternative platforms were developer-focused and required the deployment of additional resources that would increase costs.
The company needed to:
- Synchronize application data
- Increase visibility across its in-house applications
- Avoid unexpected costs
- Connect SAP, on-premise and cloud applications
How Boomi Helped
Kordia selected Boomi for its scalable cloud-based integration capabilities, as well as the simplicity of the platform, which required no dedicated internal resources or outside developers. Boomi’s visual design interface and pre-built connectors also made it simple to train company staff.
Boomi provides the ‘software glue’ between our network and applications so staff and customers across Australia can interact quickly and easily. 
Results
With Boomi, Kordia Solutions Australia is able to:
- Accelerate future integrations, increasing business agility
- Eliminate the use of outside developers, reducing IT costs
- Connect easily with customers and partners
- Ensure data is accurate and up to data across systems
Boomi has delivered direct, measurable benefits; we have peace of mind knowing our data is up to date and accurate across systems, allowing us to connect with customers and partners, improving time-to-value.