Key takeaways
- Enterprise AI governance and agent control
- Manage AI costs and prevent token overruns
- Secure AI agent access to enterprise systems
AI moves fast. Not long ago, the biggest challenge organizations faced was simply advancing agent initiatives from pilot to production. But now, as businesses rush headfirst into a new phase of AI, something else has emerged that’s preventing them from seeing the value they expected.
Adoption is rapidly outpacing governance.
Enterprises can’t see what those agents are doing, which systems they’re accessing, or what expenses they’re incurring. That visibility gap introduces broad and potentially severe risks that fit into three general buckets.
- Operations: Architectural chaos is escalating. Chief Information Officers (CIOs) are struggling to scale as fragmented, disconnected agents compound technical debt rather than build capabilities. Because AI depends on seamless integration, siloed data and brittle connections create bottlenecks, stalling the expansion of isolated pilots to reliable, enterprise-scale AI.
- Governance: New vulnerabilities are everywhere. Chief Information Security Officers (CISOs) are concerned because they lack full transparency into agents. Issues around sovereignty and compliance are mounting. Because AI depends on data (and a lot of it), the attack surface on proprietary data is expanding exponentially.
- Cost: AI adoption is hitting a wall of rising costs. Chief Financial Officers (CFOs) are pivoting to FinOps-level discipline, demanding every token be tethered to measurable ROI. Runaway token consumption and unpredictable usage are rapidly outpacing IT budgets. As these operational expenses spiral, promising AI initiatives risk becoming significant financial liabilities before they can deliver measurable ROI.
Lack of control is creating an AI bottleneck. It’s slowing efforts to scale the use of agents and deliver measurable results. Fortunately, Boomi addresses governance challenges that have become barriers to AI adoption. The platform allows organizations to run agents on their most sensitive data, anywhere (cloud or on-premises), using a lightweight, distributed runtime to maintain total control over data.
Now, a wave of major innovations gives Boomi customers even more governance with the introduction of the Agent Control Plane, which securely connects agents to core business systems. It manages every action they take and grounds their execution in trusted corporate data. Agent actions, data access, and API calls are fully visible, policy-governed, and auditable, enabling organizations to move from AI pilots to full production without breaking the budget.
When we talk to businesses, the challenges they’re encountering as they embrace AI are remarkably similar. Here are five, and how Boomi solves them.
Five Common Scenarios
Businesses can’t manage agent sprawl
Agents are running everywhere. Maybe IT is managing them, maybe not. They were built on multiple platforms by different vendors. There’s little transparency about whether they’re operating as intended or how much they’re costing. Businesses are blind. That creates risk around security and compliance.
Boomi’s Agent Control Plane governs your entire AI estate. It provides a single control point to centralize multi-vendor agents and tools across a heterogeneous landscape for complete visibility. AI Gateway, which secures MCP (Model Context Protocol) and LLM (large language model) traffic, applies guardrails so that agents can only access the core business systems and data they need to perform their tasks. It also enforces policies, sets limits that prevent token overruns, and ensures “humans in the loop” for higher-risk actions.
This reduces sprawl, unexpected token costs, and frustration over the lack of agent transparency.
Businesses struggle to connect AI to enterprise systems
There are few businesses today where employees aren’t using AI tools, whether it’s Claude, Gemini, or OpenAI. But as companies enable employees to use frontier models, they’re struggling to do it securely. How do these tools safely interact with enterprise systems such as CRMs and ERPs?
Boomi is the long-time connectivity market leader. That same interoperability is crucial for the governed connection to AI tools and agents that integrate with backend systems. Boomi Connect allows businesses to integrate core systems directly to frontier models with confidence. It manages the essential security and governance layer, safely preparing AI for production by linking frontier AI models to over 1,000 IT-controlled tools across every major enterprise application.
Boomi Connect delivers the governed access that removes the biggest hurdle to deploying enterprise AI.
Businesses lack trust in agent decision-making
There continues to be a high degree of skepticism about the accuracy of agents, both in the decisions they make and the actions they take. The problems that do arise, like hallucinations, are typically due to a lack of business-specific data.
Boomi makes business knowledge accessible and useful for AI. The platform unifies structured data, unstructured content, and metadata into a governed semantic layer. Every agent’s answer and action is grounded in verified enterprise records, corporate policies, and agreed-upon definitions.
Boomi Data Hub serves as the central system of record and provides agents with business context. Boomi Meta Hub gives agents the metadata catalog and data lineage they need to operate with precision. Boomi Knowledge Hub turns fragmented data from raw, scattered sources into an AI-ready data layer.
These hubs build trust in AI. Also, accurate data retrieval reduces token waste that comes from repeated attempts to locate the correct, contextualized information.
Businesses want to run agents in any environment
Companies want the flexibility to operate their business functions in the ways that make the most sense. They also need to navigate the increasingly complex and strict requirements around regional data sovereignty – such as those enacted by the EU. While how businesses run their agents is important, so is where they run.
Boomi’s runtime enables businesses to operate agents wherever they prefer, whether that’s in the cloud or on-premises. Businesses control their agents anywhere. That can be behind corporate firewalls, where sensitive data and intellectual property (IP) are secure. It can be in regional clouds. Or it can be a mix-and-match approach, such as hybrid agent deployment across cloud and on-premises environments, or support a multicloud strategy with complete model choice.
Businesses maintain a “chain of custody” over agent activity and the data they’re accessing. This enables them to meet governmental compliance policy requirements.
Businesses need one platform to govern AI
Organizations eagerly want to add agentic functionality to their operations. But they also don’t want more technology. Additional complex systems mean more software to manage and higher costs at a time when IT teams aren’t adding people or budget. Businesses want a single platform that can manage all their AI infrastructure to deliver measurable ROI.
Boomi Orchestrate is a whole new way for IT and the lines of business to work together to build, manage, and govern agentic workflows – all in one place. It enables companies to turn AI into business value by using natural language to compose multi-system agentic workflows that are staged for testing and reviewed before going live. Orchestrate unifies integrations, APIs, data, and agents in a simple format that allows IT and business teams to collaborate easily without code.
Closing the AI Governance Gap
AI is a race. When businesses sprint to get agentic systems into production, the sacrifice for that speed can be governance and security. But it doesn’t have to be this way. Leaders can know what agents are doing, where they’re operating, and how much they’re costing.
Boomi delivers the control and transparency that businesses desperately need to succeed. As the platform that puts AI into action, it addresses the major problems businesses face today with AI execution: security, cost, and sovereignty. Boomi provides the right tools and governance to help enterprises navigate this moment with confidence.
Yes, AI is moving fast. But Boomi’s innovation makes sure you don’t get left behind.
Learn more about how Boomi provides the AI-native infrastructure organizations need to govern agent actions, control token spend, and eliminate security bottlenecks without slowing adoption.