Riverbed Technology Modernizes From Legacy Middleware, Speeds Integrations 2X While Reducing TCO
Industry & Market:
IT (Network acceleration and observability)
Headquarters:
San Francisco, Calif.
Founded:
2002
Revenue:
$1+ billion
Customers:
28,000+
Partner:
Jade
Key Integrations:
Oracle E-Business Suite R12, NetSuite, Salesforce, Workday Human Capital Management and Adaptive Planning, Zuora, Impartner PRM, Oracle Customer Hub, MySQL database, Baxter Planning
Case Study:
Riverbed Technology Modernizes From Legacy Middleware, Speeds Integrations 2X While Reducing TCO
Riverbed Technology
A global IT vendor realizes greater speed, agility, and cost-efficiency in integration and trading partner EDI by upgrading from on-premises TIBCO BusinessWorks to Boomi’s cloud-native platform
Objectifs d’entreprise
Riverbed Technology is evolving its IT solutions to help enterprises excel with unified observability, network and application acceleration, and digital experience management.
To support that transition, Riverbed is modernizing its IT infrastructure with best-of-breed applications. Riverbed has migrated from legacy on-premises systems to cloud apps for customer and partner relationship management (CRM/PRM), HR, financial planning, and more.
To realize its goals, Riverbed needed to replace outdated, heavily customized legacy middleware with a modern, cloud-native platform for integration and electronic data interchange (EDI).
Défis technologiques
Riverbed struggled with lengthy development, costly infrastructure and maintenance, and limited skills availability with its on-premises TIBCO BusinessWorks platform. After evaluating MuleSoft and TIBCO’s cloud-hosted offering, Riverbed selected the Boomi AtomSphere Platform to replace TIBCO for both internal integration and EDI with channel partners.
Boomi’s ease of use, scalability, cost savings, and integration/EDI capabilities in a single platform were key factors. Implementation by Boomi partner Jade and Boomi Managed Cloud Services got Riverbed on the fast track to success.
Comment Boomi est venu en aide
Using Boomi to streamline quote-to-cash, Riverbed is reducing sales quote preparation from up to seven days to less than eight hours. Rollouts of Boomi and Salesforce CPQ (configure, price, quote) are eliminating manual data work by sales operations and sales reps teams.
Faster quoting improves customer experiences, drives revenue, and allows sales reps to prepare quotes previously so complex they needed to be handled by sales ops experts. With B2B/EDI Management, Riverbed is enhancing data reliability and consistency across order fulfillment.
Résultats pour l’entreprise
Riverbed uses Boomi for 120+ integrations, about 70 across applications and 50 with EDI trading partners. It’s accelerated integration rollouts 2X while scaling up or down as needed.
Riverbed no longer needs specialized TIBCO skills, while Boomi processes high data volumes in near real time to help Riverbed transform into a faster, more agile business. Riverbed has:
- Reduced TCO with lower costs for licensing, in-house infrastructure, and technical debt
- Improved data reliability and business process speed
- Streamlined trading partner onboarding
“Boomi is operationally efficient, cost-efficient, and scalable. There's a strong vendor commitment to always improving the technology, and we can find Boomi talent in the market without hunting for niche specialists who are very expensive and hard to find.” 
Boomi leverages Amazon EC2 to ensure our design, development, and management platform is highly available. This allows our customers to build, manage and monitor their solutions reliably, from any web browser.